FAQ
How long does delivery take?
Our UK delivery times are:
Handling time: 1–2 business days
Transit time: 2–5 business days
Estimated total delivery time: 3–7 business days
Please refer to our Shipping Policy for further details.
Do you offer free shipping?
Yes. We only service the United Kingdom and all shipping is free.
Where is Shoe Corners located?
Shoe Corners is a UK-based store operating from 10 St George's Road, Coventry, CV1 2DL, United Kingdom.
Can I cancel my order after placing it?
You may request cancellation within 24 hours of placing your order, provided it has not been dispatched. Orders placed before 2:00 PM (GMT) may be processed the same business day. If your order has already been dispatched, please follow our Return & Refund Policy once it arrives.
When will my refund be issued?
Once your return is received and checked, your refund will be processed to your original payment method.
Refunds are issued within 7 business days of approval to the original payment method. Processing times by banks or payment providers may vary.
How can I contact customer support?
You can reach our customer support team by email at support@shoecorners.com. Our support hours are Monday to Friday, 9:00am–5:00pm (GMT), and we aim to respond within 1–2 business days.