Privacy policy

Last Updated: 28 February 2026

This Privacy Policy explains how Shoe Corners (“we,” “us,” or “our”) collects, uses, and protects your personal data when you interact with our website and services.

1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised date.

2. Information We Collect

Information You Provide

Full name
Billing and delivery address
Email address
Phone number
Order and transaction details
Account details (if applicable)
Customer service communications

Information Collected Automatically

IP address
Browser and device information
Pages viewed and time spent on the website
Referral and exit pages
Website usage analytics

Information from Third Parties

Payment confirmation from payment processors
Shipping updates from delivery partners
Analytics and advertising data where legally permitted

3. How We Use Personal Data

We use your information to:

Process and deliver orders
Manage payments and prevent fraud
Communicate order and service updates
Provide customer support
Improve website performance and usability
Carry out lawful marketing activities
Meet legal and regulatory obligations

4. Cookies

Cookies are used to ensure website functionality, analyse traffic, and improve user experience. You can manage cookies through your browser settings.

5. Sharing Personal Information

We may share data with:

Payment service providers
Shipping and fulfilment partners
Website hosting and analytics services
Marketing platforms (where lawful)
Authorities when required by law

We do not sell personal data.

6. Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices.

7. Children’s Data

Our services are intended for adults only. We do not knowingly collect data from individuals under 18.

8. Data Security & Retention

We use appropriate safeguards to protect personal data. Order and transaction records are retained for approximately 6–7 years for legal and tax purposes.

9. Your Rights

Under UK GDPR, you may request access, correction, deletion, restriction, portability, or withdrawal of consent. You may also lodge a complaint with the UK ICO.

Requests can be made by emailing support@shoecorners.com